Customer Support
At CodeJana, we are committed to helping our users get fast, reliable, and friendly support for any questions related to our tools, digital products, or learning resources.
How to Reach Us
If you need help with:
- CVTurner or any AI tools
- Payments or billing
- Download issues
- Account-related questions
- General product support
You can contact our support team anytime at:
📧 Email: support@codejana.com
⏱ Response Time: Within 24–48 hours (Mon–Sat)
Support Availability
Our support team is available during the following hours:
- Monday to Saturday: 10:00 AM – 7:00 PM IST
- Sunday: Limited/Email-only support
We make every effort to respond to all inquiries as quickly as possible.
What We Can Help You With
We provide assistance with:
Product Access
- Login issues
- Download links
- Updating account information
Billing & Payments
- Subscription queries
- Invoice requests
- Refund or cancellation questions
Technical Support
- Website errors
- Tool malfunctions
- Browser compatibility issues
Feedback & Feature Requests
We love hearing from our users!
If you have ideas, suggestions, or feature requests for CodeJana or CVTurner:
đź“© Email us at feedback@codejana.com
Emergency Support
If you are experiencing a critical issue that prevents product access:
Subject line: URGENT — ACCESS ISSUE
We will prioritize such cases.